After optimizations and restarts yesterday, we had been stable across all platforms. Unfortunately, we encountered another outage at approximately 9:30 AM PST today.

-     X360 was severely impacted, and the service is being restarted. It should be back online and we are monitoring closely.
-     PC had an outage, but the service is offline currently and the service is being restarted. It should be back online and we are monitoring closely.  We will then start checking the quality of the customer experience to determine possible next steps.
-     PS3 appeared to have a brief outage, but has quickly recovered and the services is functioning properly at this time.

All teams are actively engaged in diagnosis and remediation. We are adding additional services to alleviate load.  Despite having a major infrastructure in place, the peak traffic this weekend has been huge, 400% higher than any other Battlefield's peak simultaneous users. The teams will continue to monitor the services closely. We sincerely apologize for the inconvenience and will provide further updates on the latest developments as they are relevant.

BC2 site experiencing high traffic!

Website Update 3: We've disabled the Stats and Leaderboard pages for now. We will get them back up as soon as we can. Your stats will still exist and you can check on them in game. :)

Website Update 2: We're continuing to optimize the site, so you may experience some issues connecting on and off. Don't be alarmed, it's just us working.

Website Update: The site is available again. We are monitoring it to see if the issue occurs again. We are now only fetching the stats every 15 minutes, so the stats updates may be slow. The leaderboards only update once an hour.

Game Update: The game issue is separate from the web entirely and is already being worked on. I don't have the ETA.

Veteran Update 2: We're looking into expanding the auto-check for Heroes, for those players who are having problems with Heroes being detected.

Veteran Update: Too many users tried to entitle BF2+xpacs at once and overloaded that system. The adding of BF2+expacs is now suspended until a solution can be found. Please be patient as your BC2 Vet reward will still be waiting for you. :)

How do I get my Veteran Reward in BC2?

You go to the BC2 website, login the site then click on "Soldier" in the main menu.

In your "Soldier" page, click on the Veteran link. BC2 should automatically appear. You will need TWO battlefield games for the Veteran reward!

Note: The CD Key games won't work and 1943 (still) doesn't detect all the time. We are working on those two items.

The BC2 site is experience a high amount of traffic and is having intermittent accessibility!

Please be patient while we work on resolving this as quickly as we can.